Organization sources and source requests

Admins choose which source members may connect and in which mode.

Under Administration > Organisation sources you choose, for Gmail, Google Calendar, Google Drive, Outlook, Microsoft Teams, Slack and WhatsApp Business, which modes are open: read, draft, write.

Write

Even when write is open, every send still asks for approval (Approval). To turn it on you must tick the confirmation box.

Deleted records

You set how many days a record deleted in the source keeps waiting with a “deleted” mark.

Source requests

Members ask you for permission for a source that is closed in the organization. You choose Approve what was asked, Limit to read only or Reject (with a reason). Even if approved, the member sets up the connection themselves; admins don't see the member's data. Members follow their requests on their own screen.

If someone changed the setting at the same moment, refresh the page and try again.

Write to us

Describe the problem briefly. If you saw a request ID on the screen, include it — it helps us find the problem faster.

Support address: contact@vtaglabs.com

We answer within one business day.

Send feedback from inside the app — Signed in? Use the feedback form; it attaches the screen you came from.